Nortora Privacy Policy

Effective Date: May 23, 2025
Last Updated: May 23, 2025

Motaic Solutions, LLC, the owner of Nortora, respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use Nortora’s services at nortora.com.

1. Information We Collect

From Account Holders:

• Name and email address
• Password (securely hashed)
• IP address (for session security and validation)

From Guest/Donor Uploads:

• Name, phone, email, billing address
• Amount pledged and collected
• Guest affiliations, meal/dietary preferences, accessibility needs
• Pronouns, name prefix/suffix, party members

2. How We Use Your Information

• Provide, operate, and maintain the platform
• Authenticate users and secure sessions
• Prevent fraud and unauthorized access
• Respond to support inquiries
• Analyze usage (if analytics tools are used in the future)

3. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under these legal bases:

• Consent – for optional features like AI content generation
• Contract performance – to provide access to and functionality of Nortora
• Legal obligation – to meet applicable laws
• Legitimate interests – such as platform security and fraud prevention

4. Role as Data Controller and Processor

• Nortora is the data controller for your account data.
• Nortora is the data processor for any guest or donor data you upload, processing it solely on your behalf for event planning functionality.

5. Cookies and Tracking

We use only essential session cookies to:

• Authenticate users
• Maintain your session

We do not use analytics, advertising, or tracking cookies.

6. Third-Party Services

We use or may use:

• Payment processors (e.g., PayPal, Stripe)
• Infrastructure providers (e.g., AWS, Azure)
• AI tools like OpenAI, with no personally identifiable data shared

Each service is contractually bound to handle your data securely and only for specified purposes.

7. Data Transfers

If you are located outside the U.S., your information may be transferred to the U.S. or other jurisdictions. We rely on standard contractual clauses or similar mechanisms for lawful transfer where applicable under GDPR.

8. Data Retention

Data is retained indefinitely unless you request deletion.
To delete your data, contact: [email protected]

9. Your Rights

All users may:

• Request access to your personal data
• Request correction or deletion of data
• Object to or restrict processing (if applicable)
• Withdraw consent where processing is based on it
• File a complaint with a data protection authority

EEA users may also request:

• Data portability
• Restriction of processing under GDPR

10. Children's Privacy

Nortora is designed for professional use. Children under the age of 13 are not permitted to create accounts or use the platform. In accordance with the U.S. Children’s Online Privacy Protection Act (COPPA) and applicable international laws such as the GDPR, we do not knowingly collect personal information from children under 13 without verifiable parental consent. Minors aged 13–17 may participate in event teams only under the direct supervision and consent of a parent or legal guardian who is responsible for their use of the platform. If we become aware that we have inadvertently collected personal data from a child under 13, or from a minor without appropriate consent, we will take steps to delete such information promptly and may terminate the associated account. Parents or legal guardians who believe their child has provided us with personal information in violation of this policy may contact us at [email protected].

11. Data Security

We use appropriate technical and organizational measures to protect your personal data.
However, no online service can be guaranteed 100% secure.

12. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal data we collect
• Request deletion of your data
• Opt out of the sale of personal information (we do not sell your info)

Contact [email protected] to exercise these rights.

13. Policy Updates

• We may update this Privacy Policy periodically.
• For material changes, we will notify you by email.
• For non-material changes, we will update the “Last Updated” date.

14. Contact Us

📧 [email protected]
Motaic Solutions, LLC – based in California, USA